Legal

Terms & Conditions

Last updated: July 23, 2026

These Terms & Conditions ("Terms") govern your use of videosalesplaybook.com (the "Website") and your purchase and use of Video Sales Playbook (the "Product"). The Website and Product are operated by DUV ("DUV," "we," "us," or "our"). By purchasing, accessing, or using the Product, you agree to these Terms.

1. The Product

Video Sales Playbook is a digital sales system for professional videographers and production businesses. The Product may include:

The Product is educational and informational. It is not legal, accounting, tax, financial, or individualized business advice.

2. Eligibility

You must be legally capable of entering into a binding contract to purchase the Product. You agree to provide accurate contact and payment information and to maintain access to the email address used during checkout.

3. Price, Payment, and Taxes

The applicable price is the price displayed on the Website and at checkout when you place your order. Payments are processed by Lemon Squeezy, which acts as the merchant of record. Lemon Squeezy handles payment processing, applicable transaction taxes, chargebacks, and payment-related refunds. Your transaction may also be subject to Lemon Squeezy's terms and privacy practices.

4. Digital Delivery

The Product is delivered digitally. After successful payment, access instructions will be provided through the checkout confirmation, receipt, or email address supplied during checkout. The Product may be delivered through third-party services such as Notion, Google Sheets, and Google Slides. You are responsible for maintaining compatible accounts, software, devices, and internet access. If you do not receive access after purchasing, contact [email protected].

5. License

Your purchase grants you a limited, non-exclusive, non-transferable license to use the Product within your own professional video business.

You may:

You may not:

You may share completed, client-specific documents with the relevant client. This does not permit sharing the underlying source templates.

6. Access and Security

You are responsible for protecting your purchase receipt, private access links, duplicated workspace, and associated accounts. If we reasonably believe the Product has been publicly shared, redistributed, resold, or used in violation of these Terms, we may suspend or terminate access.

7. Updates and Lifetime Access

Where the Product is advertised as including lifetime access or lifetime updates:

If a third-party platform changes or discontinues its service, we may provide access through another reasonable format.

8. Refunds

Purchases are covered by the separate Refund Policy available at videosalesplaybook.com/refund. Nothing in these Terms restricts any refund, cancellation, or consumer-protection rights that cannot legally be excluded.

9. No Guarantee of Results

Examples involving pricing, project values, clients, revenue, conversion rates, or profit margins are illustrative only. Your results depend on factors outside our control, including your experience, portfolio, services, market, location, implementation, client demand, and economic conditions. We do not guarantee that you will close a particular project, charge a particular amount, attract particular clients, increase your revenue or margins, or achieve any other specific business result.

10. Testimonials and Case Studies

Testimonials, examples, and case studies represent individual experiences and do not guarantee similar results. Where applicable, testimonials originating from previous courses, training programs, or coaching will be identified accordingly.

11. Intellectual Property

All original Product content — including its written material, structure, scripts, frameworks, worksheets, calculators, templates, presentation, and branding — is owned by or licensed to DUV. Purchasing the Product grants you permission to use it under these Terms. It does not transfer ownership of the Product or its intellectual property.

12. Third-Party Services

The Website and Product may rely on third-party services, including Lemon Squeezy, Notion, Google Workspace, Kit, and Netlify. We are not responsible for outages, account restrictions, platform changes, or other actions controlled by these third parties. Your use of those services may also be governed by their respective terms.

13. Availability and Changes

We may update, modify, suspend, or discontinue portions of the Website or Product where reasonably necessary for maintenance, security, legal compliance, platform changes, or product improvement. We do not guarantee that the Website will always be uninterrupted or error-free.

14. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and Product are provided "as is" and "as available." We disclaim warranties not expressly stated in these Terms, including implied warranties of merchantability and fitness for a particular purpose. This section does not exclude warranties or consumer rights that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by law, DUV will not be liable for indirect, incidental, consequential, special, or punitive losses, including lost revenue, lost profits, lost opportunities, lost data, or reputational harm. Where liability cannot be excluded entirely, DUV's aggregate liability relating to the Product will not exceed the amount you paid for the Product. These limitations do not apply where liability cannot legally be limited.

16. Privacy

Our collection and use of personal information are described in our Privacy & Cookie Policy.

17. Changes to These Terms

We may update these Terms to reflect changes to the Product, our business, third-party services, or applicable law. The revised Terms will be posted on this page with an updated effective date.

18. Governing Law

These Terms are governed by the laws of the Republic of Korea. Disputes that cannot be resolved informally will be submitted to the courts having jurisdiction under applicable Korean law. Consumers located elsewhere retain any mandatory consumer rights that apply in their country of residence.

19. Business Information

Business name: DUV
Legal representative: Hyungsuk Uhm
Business Registration No.: 681-05-01104
Address: Room 181, 12th Floor, 704 Seolleung-ro, Gangnam-gu, Seoul 06069, Republic of Korea
Email: [email protected]